All download sales are final and all charges from those sales are non-refundable. Due to the nature of the service you are not able to cancel any purchases of downloads after you have confirmed payment. Downloads may not be returned for any reason unless they are defective. In exceptional circumstances, refunds are given at the discretion of the management.
CD and merchandise sales are also final, however a replacement will be provided if goods are damaged in transit, or for any other reason a CD fails to function mechanically, or the wrong item is dispatched. In this case, the goods must be returned to either